Rejoin the Domain: Open System Properties → Change → set to Workgroup → OK → Restart
👇 See all 2 solutions belowWhat is Error 8402?
Windows System Error Code 8402, known as ERROR_DS_CANT_CACHE_CLASS, is a Active Directory error that occurs during Active Directory and directory services. The error indicates that: The class could not be cached. When this error is encountered, the Windows operating system was unable to complete the requested operation within the directory services subsystem. The error code 8402 is returned by the GetLastError() function and provides developers with a specific identifier to diagnose the root cause of the failure. The symbolic name ERROR_DS_CANT_CACHE_CLASS maps directly to this numeric code and is commonly referenced in Microsoft documentation, developer forums, and system logs. Understanding this error and its context within Active Directory and directory services is essential for effective troubleshooting.
Common Causes
- System resource conflict: The class could not be cached.
- Computer lost domain trust
- Time sync beyond Kerberos limit
- DNS preventing DC discovery
Decoding Windows Update Errors: A Complete Troubleshooting Manual
A comprehensive encyclopedia on resolving Windows Update failures, WSUS errors, resetting update components, and parsing the WindowsUpdate.log.
Read the full guide →Step-by-Step Solutions
- Open System Properties → Change → set to Workgroup → OK → Restart
- Then change back to Domain → enter domain name → OK → Restart
- This re-establishes the trust relationship
Video Tutorials
Diagnostic Command
Run this PowerShell command to find related events in your system log:
Get-EventLog -LogName System -Newest 20 | Where-Object {$_.Message -like "*8402*" -or $_.Message -like "*ERROR_DS_CANT_CACHE_CLASS*"} | Format-List💡 Open PowerShell as Administrator, paste the command above, and press Enter.
Prevention Tips
- Ensure reliable NTP sources
- Monitor DC health with dcdiag
- Use redundant DNS servers