Reset Windows Update Components: Open Command Prompt as Administrator
👇 See all 3 solutions below
What is Error 4340?
Windows System Error Code 4340, known as ERROR_CLEANER_CARTRIDGE_INSTALLED, is a DNS & WINS error that occurs during DNS resolution and WINS name resolution. The error indicates that: A cleaner cartridge is present in the tape library. When this error is encountered, the Windows operating system was unable to complete the requested operation within the DNS/WINS services subsystem. The error code 4340 is returned by the GetLastError() function and provides developers with a specific identifier to diagnose the root cause of the failure. The symbolic name ERROR_CLEANER_CARTRIDGE_INSTALLED maps directly to this numeric code and is commonly referenced in Microsoft documentation, developer forums, and system logs. Understanding this error and its context within DNS resolution and WINS name resolution is essential for effective troubleshooting.
Common Causes
- Windows Update cache is corrupted (SoftwareDistribution folder)
- Required update services (BITS, Cryptographic) are stopped
- Insufficient disk space for the update to install
- Third-party antivirus is interfering with the update process
Mastering the Windows Boot Manager: BCD Repair and EFI Partition Recovery
The definitive encyclopedia on fixing 'Boot Device Not Found', 0xc00000f, and manually rebuilding the EFI and BCD partitions.
Read the full guide →Step-by-Step Solutions
- Open Command Prompt as Administrator
- Run these commands in order:
- net stop wuauserv
- net stop cryptSvc
- net stop bits
- ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
- ren C:\Windows\System32\catroot2 catroot2.old
- net start wuauserv
- net start cryptSvc
- net start bits
- Retry Windows Update
Video Tutorials
Diagnostic Command
Run this PowerShell command to find related events in your system log:
Get-EventLog -LogName System -Newest 20 | Where-Object {$_.Message -like "*4340*" -or $_.Message -like "*ERROR_CLEANER_CARTRIDGE_INSTALLED*"} | Format-List
💡 Open PowerShell as Administrator, paste the command above, and press Enter.
Prevention Tips
- Keep at least 20GB free on your system drive for Windows Updates
- Install updates promptly — don't let them accumulate for months
- If updates consistently fail, consider a Windows in-place repair upgrade