⚠️ 3 verified solutions available for Error 4315 — Last updated 2026-03-13
Error 4315 📋

Fix ERROR_MEDIA_INCOMPATIBLE — Windows Error Code 4315

Error 4315 (ERROR_MEDIA_INCOMPATIBLE) is a Windows DNS & WINS error that occurs when the medium is not compatible with the device or media pool.. This guide provides step-by-step solutions to resolve this issue.

🏷️ Code: 4315 📛 ERROR_MEDIA_INCOMPATIBLE 📅 Updated: 2026-03-13 ⏱️ 3 Solutions

🎮 Common Scenario: Are you experiencing Error 4315 while launching or installing Adobe Premiere Pro? The solutions below directly address the system interactions specific to this application.

Quick Fix

Update the Device Driver: Open Device Manager (devmgmt.msc)

👇 See all 3 solutions below

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💡 What is Error 4315?

Windows System Error Code 4315, known as ERROR_MEDIA_INCOMPATIBLE, is a DNS & WINS error that occurs during DNS resolution and WINS name resolution. The error indicates that: The medium is not compatible with the device or media pool. When this error is encountered, the Windows operating system was unable to complete the requested operation within the DNS/WINS services subsystem. The error code 4315 is returned by the GetLastError() function and provides developers with a specific identifier to diagnose the root cause of the failure. The symbolic name ERROR_MEDIA_INCOMPATIBLE maps directly to this numeric code and is commonly referenced in Microsoft documentation, developer forums, and system logs. Understanding this error and its context within DNS resolution and WINS name resolution is essential for effective troubleshooting.

⚠️ Common Causes

  • Device driver is outdated or incompatible with the current Windows version
  • A recent Windows Update broke driver compatibility
  • The driver has a memory access violation (IRQL_NOT_LESS_OR_EQUAL)
  • Hardware is failing and the driver cannot communicate with the device

Step-by-Step Solutions

1 Update the Device Driver
  1. Open Device Manager (devmgmt.msc)
  2. Look for any device with a yellow warning triangle
  3. Right-click the device → Update driver → Search automatically
  4. If no update is found, visit the manufacturer's website for the latest driver
  5. For GPU drivers: use NVIDIA GeForce Experience, AMD Adrenalin, or Intel Driver Assistant
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Show Advanced Solutions (2 more)
2 Roll Back a Recently Updated Driver
  1. If Error 4315 (ERROR_MEDIA_INCOMPATIBLE) started after a driver update, open Device Manager
  2. Right-click the recently updated device → Properties → Driver tab
  3. Click 'Roll Back Driver' and select a reason
  4. Restart your computer — the previous driver version will be restored
3 Clean Install the Driver
  1. Download Display Driver Uninstaller (DDU) for GPU drivers
  2. Boot into Safe Mode (hold Shift while clicking Restart → Troubleshoot → Startup Settings → Enable Safe Mode)
  3. Run DDU to completely remove the current driver
  4. Restart and install the latest driver from the manufacturer's website

🎬 Video Tutorials

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💻 Diagnostic Command

Run this PowerShell command to find related events in your system log:

Get-EventLog -LogName System -Newest 20 | Where-Object {$_.Message -like "*4315*" -or $_.Message -like "*ERROR_MEDIA_INCOMPATIBLE*"} | Format-List

💡 Open PowerShell as Administrator, paste the command above, and press Enter.

🛡️ Prevention Tips

  • Set up automatic driver updates through Windows Update or manufacturer tools
  • Create a System Restore point before major driver updates
  • Avoid installing beta or unsigned drivers on production systems
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Last updated: 2026-03-13
📖
Based on Official Microsoft Documentation
Solutions Tested on Windows 10 & 11
Error codes sourced from Microsoft Win32 SDK. Updated 2026-03-13.
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