Fix APPMODEL_ERROR_PACKAGE_IDENTITY_CORRUPT

🎮 Common Scenario: Are you experiencing Error 15702 while launching or installing Roblox? The solutions below directly address the system interactions specific to this application.

⚡ Quick Fix

Restore Registry from Automatic Backup: Boot into Recovery Mode: Hold Shift while clicking Restart

👇 See all 3 solutions below

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Download our advanced, custom-built Smart Diagnostic Script (.bat). It safely creates a System Restore Point, applies targeted fixes based on advanced diagnostics for Error 15702, and generates a detailed HTML repair report.

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📑 Table of Contents

What is Error 15702? Common Causes Step-by-Step Solutions Prevention Tips Related Errors

💡 What is Error 15702?

Windows System Error Code 15702, known as APPMODEL_ERROR_PACKAGE_IDENTITY_CORRUPT, is a Internet & WinHTTP error that occurs during WinHTTP, WinInet, and internet protocols. The error indicates that: The package identity is corrupted. When this error is encountered, the Windows operating system was unable to complete the requested operation within the internet services subsystem. The error code 15702 is returned by the GetLastError() function and provides developers with a specific identifier to diagnose the root cause of the failure. The symbolic name APPMODEL_ERROR_PACKAGE_IDENTITY_CORRUPT maps directly to this numeric code and is commonly referenced in Microsoft documentation, developer forums, and system logs. Understanding this error and its context within WinHTTP, WinInet, and internet protocols is essential for effective troubleshooting.

⚠️ Common Causes

Malware or aggressive cleaners modified critical registry keys
A failed software installation or update corrupted registry hives
Power loss during Windows shutdown caused registry file corruption
Manual registry editing without proper backup went wrong

✅ Step-by-Step Solutions

1 Restore Registry from Automatic Backup

Boot into Recovery Mode: Hold Shift while clicking Restart
Go to Troubleshoot → Advanced Options → Command Prompt
Run: copy C:\Windows\System32\config\RegBack\* C:\Windows\System32\config\
Type 'Y' to overwrite each file when prompted
NOTE: On Windows 10 1803+, RegBack may be empty; use System Restore instead

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2 Use System Restore

Press Win+R, type rstrui.exe, press Enter
Select a restore point from before the registry error started
Click Next → Finish to begin the restore
Your personal files will NOT be affected; only system settings are restored
If you can't access Windows normally, boot from a USB installer and run System Restore from there

3 Repair Registry with DISM

Open Command Prompt as Administrator
Run: DISM /Online /Cleanup-Image /ScanHealth
If corruption is found, run: DISM /Online /Cleanup-Image /RestoreHealth
Then run: sfc /scannow for a thorough system file check
Restart and check if the registry error is resolved

🎬 Video Tutorials

▶️ Watch Video Tutorials

How To Fix Corrupted Registry Windows 10 11

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💻 Diagnostic Command

Run this PowerShell command to find related events in your system log:

Get-EventLog -LogName System -Newest 20 | Where-Object {$_.Message -like "*15702*" -or $_.Message -like "*APPMODEL_ERROR_PACKAGE_IDENTITY_CORRUPT*"} | Format-List

💡 Open PowerShell as Administrator, paste the command above, and press Enter.

🛡️ Prevention Tips

ALWAYS export a registry key before modifying it (right-click → Export)
Avoid 'registry cleaner' software — they often cause more problems than they solve
Use System Restore points before installing new software or drivers

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Last updated: 2026-03-13

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Based on Official Microsoft Documentation

Solutions Tested on Windows 10 & 11

Error codes sourced from Microsoft Win32 SDK. Updated 2026-03-13.