🎮 Common Scenario: Are you experiencing Error 1351 while launching or installing Elden Ring? The solutions below directly address the system interactions specific to this application.
Run as Administrator: Right-click the application → 'Run as administrator'
👇 See all 2 solutions belowThe Ultimate Auto-Fix Script
Download our advanced, custom-built Smart Diagnostic Script (.bat). It safely creates a System Restore Point, applies targeted fixes based on advanced diagnostics for Error 1351, and generates a detailed HTML repair report.
What is Error 1351?
Windows System Error Code 1351, known as ERROR_CANT_ACCESS_DOMAIN_INFO, is a Security & Privileges error that occurs during security, authentication, and user privileges. The error indicates that: Configuration information could not be read from the domain controller When this error is encountered, the Windows operating system was unable to complete the requested operation within the security services subsystem. The error code 1351 is returned by the GetLastError() function and provides developers with a specific identifier to diagnose the root cause of the failure. The symbolic name ERROR_CANT_ACCESS_DOMAIN_INFO maps directly to this numeric code and is commonly referenced in Microsoft documentation, developer forums, and system logs. Understanding this error and its context within security, authentication, and user privileges is essential for effective troubleshooting.
Common Causes
- User account lacks required permissions
- Group Policy restricts access
- Authentication credentials expired
- UAC is blocking the action
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A comprehensive encyclopedia on resolving Windows Update failures, WSUS errors, resetting update components, and parsing the WindowsUpdate.log.
Read the full guide →Step-by-Step Solutions
- Right-click the application → 'Run as administrator'
- If Error 1351 (ERROR_CANT_ACCESS_DOMAIN_INFO) resolves, it's a permissions issue
- For permanent fix, right-click → Properties → Compatibility → check 'Run as administrator'
Video Tutorials
Diagnostic Command
Run this PowerShell command to find related events in your system log:
Get-EventLog -LogName System -Newest 20 | Where-Object {$_.Message -like "*1351*" -or $_.Message -like "*ERROR_CANT_ACCESS_DOMAIN_INFO*"} | Format-List
💡 Open PowerShell as Administrator, paste the command above, and press Enter.
Prevention Tips
- Apply least-privilege principle
- Audit user accounts regularly
- Keep security policies and AV updated